CANCELLATION, CREDIT, AND REFUND POLICY: We don't offer any refunds but we will try to reschedule your picnic or issue a credit with enough advance notice, depending on the size of your picnic.

• Parties of 2, 3 or 4 guests: No refunds. Full credit up to 72 hours in advance. 72 hours-24 hours, a 50% credit will be available. Cancellations within 24 hours and no-shows will not be issued a credit.

• Parties of 5-12 guests: No refunds. Changes and cancellations made 1 week or more in advance will be issued a full credit; less than 7 days-72 hours in advance, a 50% credit will be available. Cancellations within 72 hours will not be issued a credit.

• Parties of 13-24 guests: No refunds. Changes and cancellations made 14 days or more in advance will be issued a 50% credit on the deposit. 13 days-7 days in advance, no credit but we will not charge your remaining balance. Cancellations within 7 days will not be issued a credit.

• For parties of 25+ guests: No refunds. Changes and cancellations made 30 days or more in advance will be issued a 50% credit on the deposit. 30 days- 7 days, no credit on the deposit but we will not charge the remaining balance. Cancellations or changes made within 7 days of the event will be charged the remaining balance due and will not be issued a credit.

• Cancellation due to COVID-19 regulations- city, county, or state shutdown: No refunds but CLIENT will have a full credit to use at a later date.

COVID-19: Picnics and Pops, LLC (PNP) takes the utmost care to protect clients and their guests, employees, and vendors from the spread of COVID-19. We follow all CDC and local guidelines for masking, social distancing, and glove and sanitation practices. Client agrees to notify PNP of any infection before attendance and limit exposure by prohibiting infected invitees and/or canceling the picnic if necessary. Our priority is health and safety - PNP will do our best to accommodate your cancellation and rescheduling as preferable to Client as possible.