FAQs

  • Yes and yes! We love bringing our picnics right to your home! But we also have our indoor hub, the Palette in Downtown Schenectady.

  • We are currently booking from May to September.

    Our summer dates are booked quickly and want everyone to receive their requested date, so the earlier the better! We recommend booking at least three weeks before the desired picnic date. We can accommodate an event as little as 96 hours before your event without an additional rush fee of $45.

  • When you solidify your picnic or pop date, you are required to pay a “Booking Deposit” of at least 50% of your “Picnic or Pop Total.” This deposit solidifies the date and time of your picnic. This booking deposit is non-refundable. This deposit will be used towards your “Picnic Total”. You will receive an invoice within 48hrs to include the balance of your picnic and any additional people or add-ons. This balance must be paid no later than 7 days before your experience.

  • If you need to reschedule, this has to be done 72 hours before your scheduled picnic time. Please keep in mind all fees paid are non-refundable. For more details, please see our Terms of Service.

  • Do not worry, bad weather does not scare us! Pop-Up Picnics will check the weather to make sure your picnic is perfect. If the weather looks bad, we will reach out to you 48 hours before the picnic date to talk about options. When booking, we require all clients to have an indoor option in the event of bad weather. We want to make sure we can accommodate your requested area, and to also make sure your picnic happens no matter what the weather looks like.

  • We are sorry but due to allergens and accidents, it’s a no. We do love furry friends but for the time being, we are not allowing them for our outdoor picnics and pops.

  • All picnics have a 2 hour event time. If you want to leave earlier, please provide us a 30 minute heads up via call or text so we can arrive back to the picnic for breakdown. You are responsible for all picnic items until we arrive.

  • After you’ve received your booking confirmation, a Picnic Specialist will contact you (day of the event) & arrive approximately 2 hours prior to your picnic start time to set up your picnic experience.

  • Your picnic starts at the scheduled time you selected during your booking. We understand life isn’t perfect, so we give a 25 min grace period.

  • No. Our team will set up your picnic and clean up.

  • Yes. Please provide us with a 30 min notice via phone call or text message. You are responsible for all picnic items until we can return and pack up.

  • If the forecast predicts a 40% chance of rain or more on the day of the event, then we provide an opportunity to relocate your picnic to a private indoor location or reschedule the picnic for the next available date.

  • Click the “Book” button from any page and select a picnic or pop package that includes your number of guests. Select any add ons you’re interested in. Enter your payment detail and complete your booking. You should receive your booking confirmation with the location details. Show up for your picnic at your scheduled time.

  • Yes! Our picnics can be set up at select parks, your home, Airbnb, or hotel. A small mileage/travel fee ($1.50 per mile due to current gas prices) will be assessed beyond a certain distance (anything beyond 18 miles from the Palette).

  • We currently offer 2 styles, pretty in pink & beautiful boho. Our team has an eye for detail and an appreciation for styling. We strive to make every picnic picture perfect. If you have colors you desire, we will try to incorporate them in our setup, but this is not guaranteed.

  • For parties between 2 - 12, use our booking form, For parties larger than 12, fill out our contact form with the details

  • You are always welcome to bring your own food items or pick up takeout on your way to your picnic!

For more details, please see our Terms of Service.